Question 1

What is ZEmsg?

Accepted Answer

ZEmsg is a WhatsApp Business API platform by ZEmsg that combines a shared team inbox, AI chatbot, drag-and-drop bot flow builder, broadcast & drip campaigns, sales pipeline CRM and AI voice calling in one dashboard.

Question 2

Does ZEmsg have a free plan?

Accepted Answer

Yes. ZEmsg offers a Free plan (₹0) and paid plans starting at ₹999/month with more contacts, agents, bot flows and AI features.

Question 3

Does ZEmsg support the official WhatsApp Business API?

Accepted Answer

Yes. ZEmsg works with the official WhatsApp Cloud API, including message templates, broadcasts and click-to-WhatsApp ads, and also supports QR-based WhatsApp connections.

Question 4

Can I train the AI chatbot on my own data?

Accepted Answer

Yes. You can train the ZEmsg AI chatbot with your own PDFs, Excel files and website content so it answers customer questions automatically 24x7.